Refund & Return Policy
โ 15-Day Money-Back Guarantee
You may request a refund within 15 days of receiving your order if:
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The product is unused, unopened, and in original packaging
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The item is damaged, defective, or incorrect
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You are unsatisfied with the product (subject to review)
To initiate a refund, please contact us at:
๐ง contact@pumpthefuel.com
Include your order number and a brief reason for the return.
๐ Returns
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Returned items must be in original condition and packaging
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Customers are responsible for return shipping costs, unless the item is damaged or incorrect
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We recommend using a trackable shipping service for returns
โ Non-Refundable Items
For health and safety reasons, the following items cannot be refunded:
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Opened or used supplements
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Products damaged due to misuse or improper storage
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Items returned after 15 days from delivery
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Clearance or promotional sale items (if applicable)
๐ณ Refund Process
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Once your return is received and inspected, we will notify you via email
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Approved refunds will be processed to your original payment method
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Refunds typically take 5โ10 business days, depending on your bank or payment provider
๐ Shipping Costs
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Original shipping charges are non-refundable
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If a refund is approved, shipping costs will be deducted unless the return is due to our error
๐ฉ Contact Us
If you have any questions about our Refund Policy or need help with a return, reach out to us at:
contact@pumpthefuel.com
PumpTheFuel
Fuel your strength. Power your performance.